Policies
Shipping Policy
All made to order masks will ship within 2-5 business days of order.
Ready to ship masks will ship within 24 hrs of order. If a ready to ship mask is purchased with a made to order mask, the shipment will wait until the made to order mask is complete. If you'd like to purchase both made to order and ready to ship masks, to be delivered separately, please purchase them in separate orders.
A flat rate of $5 shipping will be applied to all purchases. USPS First Class delivers to the continental US in 1-3 days. At this time we are not shipping internationally.
Return & Exchange Policy
Fit satisfaction guarantee. Face masks must fit your face to work effectively. If you are unhappy with the fit of your mask, please contact us so we can discuss a solution. In most cases we are able to give full exchange or refund provided the customer pays shipping. Fit issues must be addressed/reported within 7 days of delivery. Masks must be unworn (except to try on) and unwashed.
General returns and exchanges are allowed up to 30 days after delivery provided the masks are unworn and unwashed. Customer must pay shipping.